Source note · Setting up Webex Calling call queues and hunt groups
Control Hub Calling analytics has Call Queue Stats, Call Queue Agent Stats and Live Queue Stats; Live Queue Stats shows calls waiting and agents staffed, idle and unavailable, is collected every 30 seconds, and ignores the date picker.
Checked 2026-09-30
Data for the live queue stats section is collected every 30 seconds.
- Vendor
- Cisco
- Product
- Webex Control Hub Analytics
- Subsystem
- call queue analytics
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Analytics for Your Cloud Collaboration Portfolio — Cisco Systems, Inc. (help.webex.com) · tier 2 current vendor documentation · Webex Calling analytics, Call Queue, Live queue stats
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up Webex Calling call queues and hunt groups: source note webex-calling-call-queue-setup-an-live-queue. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-call-queue-setup-an-live-queue
BibTeX
@misc{warmtransfer-claim-webex-calling-call-queue-setup-an-live-queue,
title = {Setting up Webex Calling call queues and hunt groups: source note webex-calling-call-queue-setup-an-live-queue},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-calling-call-queue-setup-an-live-queue},
note = {Source note webex-calling-call-queue-setup-an-live-queue, checked 2026-09-30}
}