In the troubleshooting view, the media relay point is rated good when packet loss is under 2.5%, round-trip latency is under 200 ms and jitter is under 75 ms.

Checked 2026-09-25

Vendor
Cisco
Product
Webex Calling
Subsystem
Control Hub Troubleshooting
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-25
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Webex Calling analytics in Control Hub: source note webex-calling-analytics-troubleshoot-relay-thresholds. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-analytics-troubleshoot-relay-thresholds

BibTeX

@misc{warmtransfer-claim-webex-calling-analytics-troubleshoot-relay-thresholds,
  title  = {Webex Calling analytics in Control Hub: source note webex-calling-analytics-troubleshoot-relay-thresholds},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/webex-calling-analytics-troubleshoot-relay-thresholds},
  note   = {Source note webex-calling-analytics-troubleshoot-relay-thresholds, checked 2026-09-25}
}

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