In Calling Media Quality analytics, a media session counts as good if both its audio and video streams had jitter below 150 ms, latency below 400 ms and packet loss below 5%.

Checked 2026-09-25

Media sessions are categorized as good if both video and audio stream had jitter below 150ms, latency below 400ms, and packet loss below 5%.
Vendor
Cisco
Product
Webex Calling
Subsystem
Control Hub Analytics / Media Quality
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-25
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Webex Calling analytics in Control Hub: source note webex-calling-analytics-good-media-thresholds. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-analytics-good-media-thresholds

BibTeX

@misc{warmtransfer-claim-webex-calling-analytics-good-media-thresholds,
  title  = {Webex Calling analytics in Control Hub: source note webex-calling-analytics-good-media-thresholds},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/webex-calling-analytics-good-media-thresholds},
  note   = {Source note webex-calling-analytics-good-media-thresholds, checked 2026-09-25}
}

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