Source note · Troubleshooting calling in the Webex App
The Unified CM registration status EdgeNoDeskphone tells the user that desk phone service is not enabled in their environment and that they must connect in softphone mode.
Checked 2026-10-01
Your desk phone service is not enabled in your environment. You must connect to softphone mode in Webex App.
- Vendor
- Cisco
- Product
- Webex App
- Subsystem
- desk phone control
- Deployment
- on-premises
- Region
- not restricted
- Release range
- current as of 2026-10-01
- Checked
- 2026-10-01
Sources
- Webex App | Error messages for Calling — Cisco Systems (Webex Help Center) · tier 2 current vendor documentation · Unified CM > Registration status errors table, row EdgeNoDeskphone
Cite this note
APA
WarmTransfer. (2026, October 1). Troubleshooting calling in the Webex App: source note webex-app-calling-troubleshooting-ucm-edge-no-deskphone. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-app-calling-troubleshooting-ucm-edge-no-deskphone
BibTeX
@misc{warmtransfer-claim-webex-app-calling-troubleshooting-ucm-edge-no-deskphone,
title = {Troubleshooting calling in the Webex App: source note webex-app-calling-troubleshooting-ucm-edge-no-deskphone},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-app-calling-troubleshooting-ucm-edge-no-deskphone},
note = {Source note webex-app-calling-troubleshooting-ucm-edge-no-deskphone, checked 2026-10-01}
}