Calling behaviour settings apply with user level over group level over organization level, and a user in several groups gets the template ranked 1.

Checked 2026-10-01

the template with the highest rank (Rank 1) takes the highest precedence
Vendor
Cisco
Product
Webex Control Hub
Subsystem
calling behaviour
Deployment
multi-tenant, on-premises
Region
not restricted
Release range
current as of 2026-10-01
Checked
2026-10-01

Sources

Cite this note

APA

WarmTransfer. (2026, October 1). Troubleshooting calling in the Webex App: source note webex-app-calling-troubleshooting-behavior-precedence. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-app-calling-troubleshooting-behavior-precedence

BibTeX

@misc{warmtransfer-claim-webex-app-calling-troubleshooting-behavior-precedence,
  title  = {Troubleshooting calling in the Webex App: source note webex-app-calling-troubleshooting-behavior-precedence},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/webex-app-calling-troubleshooting-behavior-precedence},
  note   = {Source note webex-app-calling-troubleshooting-behavior-precedence, checked 2026-10-01}
}

Read in context