At user, workspace or virtual line level, Control Hub's Call recording settings carry a Generate Transcript toggle, and these individual settings override the organization-level settings and do not automatically return to the organization default.

Checked 2026-09-30

Vendor
Cisco
Product
Webex Control Hub
Subsystem
call recording transcripts
Deployment
multi-tenant
Region
not restricted
Release range
as printed 2026-08-07
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). AI-generated summaries for call recordings in Webex App: source note webex-app-ai-summaries-per-user-generate-transcript. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-app-ai-summaries-per-user-generate-transcript

BibTeX

@misc{warmtransfer-claim-webex-app-ai-summaries-per-user-generate-transcript,
  title  = {AI-generated summaries for call recordings in Webex App: source note webex-app-ai-summaries-per-user-generate-transcript},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/webex-app-ai-summaries-per-user-generate-transcript},
  note   = {Source note webex-app-ai-summaries-per-user-generate-transcript, checked 2026-09-30}
}

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