If the administrator has set the recording option to Always mode and the user adds more than three participants to the call, the transcript shows inaccurate speaker identities.

Checked 2026-09-30

If your administrator has set the recording option to Always mode and you add more than three participants to the call, the transcript shows inaccurate speaker identities.
Vendor
Cisco
Product
Webex User Hub
Subsystem
transcript speaker identification
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). AI-generated summaries for call recordings in Webex App: source note webex-app-ai-summaries-always-mode-speakers. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-app-ai-summaries-always-mode-speakers

BibTeX

@misc{warmtransfer-claim-webex-app-ai-summaries-always-mode-speakers,
  title  = {AI-generated summaries for call recordings in Webex App: source note webex-app-ai-summaries-always-mode-speakers},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/webex-app-ai-summaries-always-mode-speakers},
  note   = {Source note webex-app-ai-summaries-always-mode-speakers, checked 2026-09-30}
}

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