Forwarding an unanswered queue call to an extension, Call Group or another Call Queue after a set time is an option that Vonage Support adjusts, not an admin self-service setting in the article.

Checked 2026-09-25

Vonage Support can adjust this option to designate an Extension, Call Group, or another Call Queue to forward an unanswered call after a designated amount of time.
Vendor
Vonage
Product
Vonage Business Communications
Subsystem
call-queues
Deployment
multi-tenant
Region
unknown (int article)
Release range
as of 2024-08-22
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Vonage Business Communications: source note vonage-business-communications-queue-timeout-support. WarmTransfer. https://warmtransfer.net/knowledge/claims/vonage-business-communications-queue-timeout-support

BibTeX

@misc{warmtransfer-claim-vonage-business-communications-queue-timeout-support,
  title  = {Vonage Business Communications: source note vonage-business-communications-queue-timeout-support},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/vonage-business-communications-queue-timeout-support},
  note   = {Source note vonage-business-communications-queue-timeout-support, checked 2026-09-25}
}

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