Source note · The Flow Designer virtual agent activities
Cisco warns that the optional Variable Passing parameters on the Virtual Agent activity may contain personally identifiable information, and offers no masking, redaction or opt-out for that field.
Checked 2026-09-05
In the Variable Passing section, the optional parameters in the Virtual Agent activity may contain personally identifiable information (PII).
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Virtual Agent activity
- Deployment
- not restricted
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Checked
- 2026-09-05
Sources
- Build and manage flows with Flow Designer — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Virtual Agent step 4, Variable Passing, first sentence
Cite this note
APA
WarmTransfer. (2026, September 5). The Flow Designer virtual agent activities: source note vaact-variable-passing-pii-warning. WarmTransfer. https://warmtransfer.net/knowledge/claims/vaact-variable-passing-pii-warning
BibTeX
@misc{warmtransfer-claim-vaact-variable-passing-pii-warning,
title = {The Flow Designer virtual agent activities: source note vaact-variable-passing-pii-warning},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/vaact-variable-passing-pii-warning},
note = {Source note vaact-variable-passing-pii-warning, checked 2026-09-05}
}