Source note · The Flow Designer virtual agent activities
Three flow templates drive the Virtual Agent V2 activity against Webex AI Agent Studio agents rather than Google, so the same activity fronts two different AI backends with an identical field set.
Checked 2026-09-05
This flow leverages a scripted Webex AI Agent to interact with customers regarding package tracking. The VAV2 (Virtual Agent V2) activity exits through its 'Handled' edge when the scripted agent raises a custom event to track the package.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Virtual Agent V2 activity
- Deployment
- not restricted
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Checked
- 2026-09-05
Sources
- Build and manage flows with Flow Designer — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Templates AI Agent Autonomous (Package Tracking), AI Agent Scripted (Package Tracking), AI Agent Scripted (Doctor's Appointment Booking), activity tables
Cite this note
APA
WarmTransfer. (2026, September 5). The Flow Designer virtual agent activities: source note vaact-v2-fronts-webex-ai-agent-studio. WarmTransfer. https://warmtransfer.net/knowledge/claims/vaact-v2-fronts-webex-ai-agent-studio
BibTeX
@misc{warmtransfer-claim-vaact-v2-fronts-webex-ai-agent-studio,
title = {The Flow Designer virtual agent activities: source note vaact-v2-fronts-webex-ai-agent-studio},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/vaact-v2-fronts-webex-ai-agent-studio},
note = {Source note vaact-v2-fronts-webex-ai-agent-studio, checked 2026-09-05}
}