Source note · The Flow Designer virtual agent activities
Virtual Agent V2 requires a Google CCAI connector and a CCAI configuration created in Control Hub, so the credential relationship with Google is held by the connector rather than by the flow.
Checked 2026-09-05
Configure the Google CCAI connector and create a CCAI configuration in the Control Hub.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Virtual Agent V2 activity
- Deployment
- not restricted
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Checked
- 2026-09-05
Sources
- Build and manage flows with Flow Designer — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Configure Virtual Agent V2 activity > Before you begin, second bullet
Cite this note
APA
WarmTransfer. (2026, September 5). The Flow Designer virtual agent activities: source note vaact-v2-ccai-connector-prerequisite. WarmTransfer. https://warmtransfer.net/knowledge/claims/vaact-v2-ccai-connector-prerequisite
BibTeX
@misc{warmtransfer-claim-vaact-v2-ccai-connector-prerequisite,
title = {The Flow Designer virtual agent activities: source note vaact-v2-ccai-connector-prerequisite},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/vaact-v2-ccai-connector-prerequisite},
note = {Source note vaact-v2-ccai-connector-prerequisite, checked 2026-09-05}
}