Source note · The Flow Designer virtual agent activities
Webex Contact Center sends the Virtual Agent key-value parameters to Google Dialogflow as a JSON value in the request.query_param.payload object.
Checked 2026-09-05
The contact center sends these parameter values to the Google Dialogflow as a JSON value in the request.query_param.payload object.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Virtual Agent activity
- Deployment
- not restricted
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Checked
- 2026-09-05
Sources
- Build and manage flows with Flow Designer — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Virtual Agent step 4, Variable Passing
Cite this note
APA
WarmTransfer. (2026, September 5). The Flow Designer virtual agent activities: source note vaact-payload-object-named. WarmTransfer. https://warmtransfer.net/knowledge/claims/vaact-payload-object-named
BibTeX
@misc{warmtransfer-claim-vaact-payload-object-named,
title = {The Flow Designer virtual agent activities: source note vaact-payload-object-named},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/vaact-payload-object-named},
note = {Source note vaact-payload-object-named, checked 2026-09-05}
}