The JSON that reaches Google Dialogflow is parsed by a fulfilment application that Dialogflow reaches through a webhook configured in Dialogflow, which is a second hop outside Webex Contact Center.

Checked 2026-09-05

The system parses and handles this JSON in the fulfillment application. The system reaches this application through the webhook that is configured in the Dialogflow.
Vendor
Cisco
Product
Webex Contact Center
Subsystem
Virtual Agent activity
Deployment
not restricted
Region
not restricted
Release range
current as of 2026-09-05
Checked
2026-09-05

Sources

Cite this note

APA

WarmTransfer. (2026, September 5). The Flow Designer virtual agent activities: source note vaact-fulfilment-webhook-second-hop. WarmTransfer. https://warmtransfer.net/knowledge/claims/vaact-fulfilment-webhook-second-hop

BibTeX

@misc{warmtransfer-claim-vaact-fulfilment-webhook-second-hop,
  title  = {The Flow Designer virtual agent activities: source note vaact-fulfilment-webhook-second-hop},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/vaact-fulfilment-webhook-second-hop},
  note   = {Source note vaact-fulfilment-webhook-second-hop, checked 2026-09-05}
}

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