Source note · The Flow Designer virtual agent activities
Cisco's own worked example for Virtual Agent variable passing sends the caller's phone number, with key ANI and value NewContact.ANI.
Checked 2026-09-05
Key: ANI / Value: {{NewContact.ANI}}
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Virtual Agent activity
- Deployment
- not restricted
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Checked
- 2026-09-05
Sources
- Build and manage flows with Flow Designer — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Virtual Agent step 4, Variable Passing, worked example
Cite this note
APA
WarmTransfer. (2026, September 5). The Flow Designer virtual agent activities: source note vaact-ani-worked-example. WarmTransfer. https://warmtransfer.net/knowledge/claims/vaact-ani-worked-example
BibTeX
@misc{warmtransfer-claim-vaact-ani-worked-example,
title = {The Flow Designer virtual agent activities: source note vaact-ani-worked-example},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/vaact-ani-worked-example},
note = {Source note vaact-ani-worked-example, checked 2026-09-05}
}