Enabling single inbox adds a Voice Outbox folder to the user's Outlook mailbox, and without ViewMail for Outlook installed, voicemails sent from Outlook are treated by Unity Connection as .wav file attachments.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Cisco Unity Connection
- Subsystem
- unified messaging
- Deployment
- on-premises
- Region
- not restricted
- Release range
- Release 15
- Checked
- 2026-09-30
Sources
- Unified Messaging Guide for Cisco Unity Connection Release 15 - Introduction to Unified Messaging — Cisco Systems · tier 2 current vendor documentation · Introduction to Unified Messaging > Voice Outbox folder and ViewMail for Outlook statements
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up Unity Connection single inbox with Microsoft 365: source note unity-connection-single-inbox-setup-voice-outbox. WarmTransfer. https://warmtransfer.net/knowledge/claims/unity-connection-single-inbox-setup-voice-outbox
BibTeX
@misc{warmtransfer-claim-unity-connection-single-inbox-setup-voice-outbox,
title = {Setting up Unity Connection single inbox with Microsoft 365: source note unity-connection-single-inbox-setup-voice-outbox},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/unity-connection-single-inbox-setup-voice-outbox},
note = {Source note unity-connection-single-inbox-setup-voice-outbox, checked 2026-09-30}
}