Secure voice messages are stored only on the Unity Connection server; the Exchange or Office 365 mailbox receives a decoy message, and playing the secure message requires Microsoft Outlook with Cisco ViewMail for Microsoft Outlook.

Checked 2026-09-30

To play secure voicemails in the Exchange/Office 365 mailbox, users must use Microsoft Outlook and Cisco ViewMail for Microsoft Outlook.
Vendor
Cisco
Product
Cisco Unity Connection
Subsystem
unified messaging
Deployment
on-premises
Region
not restricted
Release range
Release 15
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Setting up Unity Connection single inbox with Microsoft 365: source note unity-connection-single-inbox-setup-secure-decoy. WarmTransfer. https://warmtransfer.net/knowledge/claims/unity-connection-single-inbox-setup-secure-decoy

BibTeX

@misc{warmtransfer-claim-unity-connection-single-inbox-setup-secure-decoy,
  title  = {Setting up Unity Connection single inbox with Microsoft 365: source note unity-connection-single-inbox-setup-secure-decoy},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/unity-connection-single-inbox-setup-secure-decoy},
  note   = {Source note unity-connection-single-inbox-setup-secure-decoy, checked 2026-09-30}
}

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