The Cisco PCA URL http://<server>/ciscopca is case-sensitive, and an incorrectly capitalised URL is a documented cause of users being unable to reach Cisco PCA pages.
Checked 2026-10-02
- Vendor
- Cisco
- Product
- Cisco Unity Connection
- Subsystem
- Cisco PCA
- Deployment
- on-premises
- Region
- not restricted
- Release range
- Release 15 docs current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Troubleshooting Guide for Cisco Unity Connection Release 15 - Troubleshooting Cisco Personal Communications Assistant (PCA) — Cisco Systems · tier 2 current vendor documentation · section: Users cannot Access Cisco PCA Pages
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting Unity Connection voicemail login and PIN failures: source note unity-connection-login-troubleshooting-pca-url-case. WarmTransfer. https://warmtransfer.net/knowledge/claims/unity-connection-login-troubleshooting-pca-url-case
BibTeX
@misc{warmtransfer-claim-unity-connection-login-troubleshooting-pca-url-case,
title = {Troubleshooting Unity Connection voicemail login and PIN failures: source note unity-connection-login-troubleshooting-pca-url-case},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/unity-connection-login-troubleshooting-pca-url-case},
note = {Source note unity-connection-login-troubleshooting-pca-url-case, checked 2026-10-02}
}