Source note · UCCX to Webex Contact Center migration
The UCCX Call Redirect step has four output branches: Successful when the call is ringing at the specified extension, Busy when that extension is busy, Invalid when it does not exist, and Unsuccessful when the step fails internally.
Checked 2026-09-22
- Vendor
- Cisco
- Product
- Cisco Unified Contact Center Express
- Subsystem
- scripting
- Deployment
- on-premises
- Region
- not restricted
- Release range
- current as of 2026-09-22
- Checked
- 2026-09-22
Sources
- Call Redirect Step - Contact Center Express — Cisco DevNet · tier 2 current vendor documentation · Call Redirect Step, output branches
Cite this note
APA
WarmTransfer. (2026, September 22). UCCX to Webex Contact Center migration: source note uccx-to-webex-contact-center-uccx-redirect-branches. WarmTransfer. https://warmtransfer.net/knowledge/claims/uccx-to-webex-contact-center-uccx-redirect-branches
BibTeX
@misc{warmtransfer-claim-uccx-to-webex-contact-center-uccx-redirect-branches,
title = {UCCX to Webex Contact Center migration: source note uccx-to-webex-contact-center-uccx-redirect-branches},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/uccx-to-webex-contact-center-uccx-redirect-branches},
note = {Source note uccx-to-webex-contact-center-uccx-redirect-branches, checked 2026-09-22}
}