Source note · UCCX to Webex Contact Center migration
UCCX historical reporting data is collected and stored in the db_cra database on the UCCX cluster.
Checked 2026-09-22
- Vendor
- Cisco
- Product
- Cisco Unified Contact Center Express
- Subsystem
- reporting
- Deployment
- on-premises
- Region
- not restricted
- Release range
- 12.5(1)
- Checked
- 2026-09-22
Sources
- Cisco Unified Contact Center Express Administration and Operations Guide, Release 12.5(1) - Unified CCX Reporting — Cisco Systems · tier 2 current vendor documentation · Purge Historical Data, database overview
Cite this note
APA
WarmTransfer. (2026, September 22). UCCX to Webex Contact Center migration: source note uccx-to-webex-contact-center-uccx-db-cra. WarmTransfer. https://warmtransfer.net/knowledge/claims/uccx-to-webex-contact-center-uccx-db-cra
BibTeX
@misc{warmtransfer-claim-uccx-to-webex-contact-center-uccx-db-cra,
title = {UCCX to Webex Contact Center migration: source note uccx-to-webex-contact-center-uccx-db-cra},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/uccx-to-webex-contact-center-uccx-db-cra},
note = {Source note uccx-to-webex-contact-center-uccx-db-cra, checked 2026-09-22}
}