Source note · UCCX to Webex Contact Center migration
Unified Intelligence Center is the UCCX historical reporting tool, and the UCCX to Unified Intelligence Center user synchronization runs as part of the purge job.
Checked 2026-09-22
- Vendor
- Cisco
- Product
- Cisco Unified Contact Center Express
- Subsystem
- reporting
- Deployment
- on-premises
- Region
- not restricted
- Release range
- 12.5(1)
- Checked
- 2026-09-22
Sources
- Cisco Unified Contact Center Express Administration and Operations Guide, Release 12.5(1) - Unified CCX Reporting — Cisco Systems · tier 2 current vendor documentation · Unified Intelligence Center reporting, user synchronization note
Cite this note
APA
WarmTransfer. (2026, September 22). UCCX to Webex Contact Center migration: source note uccx-to-webex-contact-center-uccx-cuic-reporting. WarmTransfer. https://warmtransfer.net/knowledge/claims/uccx-to-webex-contact-center-uccx-cuic-reporting
BibTeX
@misc{warmtransfer-claim-uccx-to-webex-contact-center-uccx-cuic-reporting,
title = {UCCX to Webex Contact Center migration: source note uccx-to-webex-contact-center-uccx-cuic-reporting},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/uccx-to-webex-contact-center-uccx-cuic-reporting},
note = {Source note uccx-to-webex-contact-center-uccx-cuic-reporting, checked 2026-09-22}
}