Source note · UCCX to Webex Contact Center migration
The UCCX Editor's Call Redirect step redirects a call to another extension and is commonly used in IVR applications to transfer a call once a destination has been determined.
Checked 2026-09-22
Use the Call Redirect step to redirect a call to another extension.
- Vendor
- Cisco
- Product
- Cisco Unified Contact Center Express
- Subsystem
- scripting
- Deployment
- on-premises
- Region
- not restricted
- Release range
- current as of 2026-09-22
- Checked
- 2026-09-22
Sources
- Call Redirect Step - Contact Center Express — Cisco DevNet · tier 2 current vendor documentation · Call Redirect Step, description
Cite this note
APA
WarmTransfer. (2026, September 22). UCCX to Webex Contact Center migration: source note uccx-to-webex-contact-center-uccx-call-redirect-step. WarmTransfer. https://warmtransfer.net/knowledge/claims/uccx-to-webex-contact-center-uccx-call-redirect-step
BibTeX
@misc{warmtransfer-claim-uccx-to-webex-contact-center-uccx-call-redirect-step,
title = {UCCX to Webex Contact Center migration: source note uccx-to-webex-contact-center-uccx-call-redirect-step},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/uccx-to-webex-contact-center-uccx-call-redirect-step},
note = {Source note uccx-to-webex-contact-center-uccx-call-redirect-step, checked 2026-09-22}
}