Source note · UCCX to Webex Contact Center migration
The last date of support for Cisco on-premises contact center 12.5 and 12.6, including Unified Contact Center Express, is 2027-12-31.
Checked 2026-09-22
- Vendor
- Cisco
- Product
- Cisco Unified Contact Center Express
- Subsystem
- lifecycle
- Deployment
- on-premises
- Region
- not restricted
- Release range
- 12.5 and 12.6
- Checked
- 2026-09-22
Sources
- End-of-Sale and End-of-Life Announcement for the Cisco Version 12.5/12.6 of On-Premises Contact Center applications (UCCE, PCCE, UCCX, CVP) and associated On-Premises software and licenses — Cisco Systems · tier 2 current vendor documentation · Milestone table, row: Last Date of Support
Cite this note
APA
WarmTransfer. (2026, September 22). UCCX to Webex Contact Center migration: source note uccx-to-webex-contact-center-onprem-last-support. WarmTransfer. https://warmtransfer.net/knowledge/claims/uccx-to-webex-contact-center-onprem-last-support
BibTeX
@misc{warmtransfer-claim-uccx-to-webex-contact-center-onprem-last-support,
title = {UCCX to Webex Contact Center migration: source note uccx-to-webex-contact-center-onprem-last-support},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/uccx-to-webex-contact-center-onprem-last-support},
note = {Source note uccx-to-webex-contact-center-onprem-last-support, checked 2026-09-22}
}