Source note · UCCX to Webex Contact Center migration
Integrating Webex Contact Center with Webex Calling Dedicated Instance requires certificate-based mTLS trunks, because registration-based trunks are no longer supported for that integration.
Checked 2026-09-22
you must use certificate based trunks (mTLS) as registration based trunks are no longer supported
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- telephony
- Deployment
- dedicated-instance, hybrid
- Region
- not restricted
- Release range
- current as of 2026-09-22
- Checked
- 2026-09-22
Sources
- Webex Dedicated Instance Contact Center integration — Cisco Systems · tier 2 current vendor documentation · Contact Center integration prerequisites, trunk type note
Cite this note
APA
WarmTransfer. (2026, September 22). UCCX to Webex Contact Center migration: source note uccx-to-webex-contact-center-di-mtls-required. WarmTransfer. https://warmtransfer.net/knowledge/claims/uccx-to-webex-contact-center-di-mtls-required
BibTeX
@misc{warmtransfer-claim-uccx-to-webex-contact-center-di-mtls-required,
title = {UCCX to Webex Contact Center migration: source note uccx-to-webex-contact-center-di-mtls-required},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/uccx-to-webex-contact-center-di-mtls-required},
note = {Source note uccx-to-webex-contact-center-di-mtls-required, checked 2026-09-22}
}