Source note · UCCX to Webex Contact Center migration
A Webex Contact Center desktop profile's Voice Channel Options control which sign-in methods an agent sees: Agent DN, Extension, and Desktop for browser-based WebRTC.
Checked 2026-09-22
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- agent-desktop
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-22
- Checked
- 2026-09-22
Sources
- Desktop profiles in Webex Contact Center — Cisco Systems · tier 2 current vendor documentation · Voice Channel Options
Cite this note
APA
WarmTransfer. (2026, September 22). UCCX to Webex Contact Center migration: source note uccx-to-webex-contact-center-desktop-profile-voice-options. WarmTransfer. https://warmtransfer.net/knowledge/claims/uccx-to-webex-contact-center-desktop-profile-voice-options
BibTeX
@misc{warmtransfer-claim-uccx-to-webex-contact-center-desktop-profile-voice-options,
title = {UCCX to Webex Contact Center migration: source note uccx-to-webex-contact-center-desktop-profile-voice-options},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/uccx-to-webex-contact-center-desktop-profile-voice-options},
note = {Source note uccx-to-webex-contact-center-desktop-profile-voice-options, checked 2026-09-22}
}