Audio files are loaded into Webex Contact Center as a ZIP archive containing WAV files only, with a maximum of 50 MB per submission.

Checked 2026-09-22

Vendor
Cisco
Product
Webex Contact Center
Subsystem
provisioning
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-22
Checked
2026-09-22

Sources

Cite this note

APA

WarmTransfer. (2026, September 22). UCCX to Webex Contact Center migration: source note uccx-to-webex-contact-center-bulk-ops-audio-zip. WarmTransfer. https://warmtransfer.net/knowledge/claims/uccx-to-webex-contact-center-bulk-ops-audio-zip

BibTeX

@misc{warmtransfer-claim-uccx-to-webex-contact-center-bulk-ops-audio-zip,
  title  = {UCCX to Webex Contact Center migration: source note uccx-to-webex-contact-center-bulk-ops-audio-zip},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/uccx-to-webex-contact-center-bulk-ops-audio-zip},
  note   = {Source note uccx-to-webex-contact-center-bulk-ops-audio-zip, checked 2026-09-22}
}

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