The Agent DN Validation setting on a Webex Contact Center desktop profile is either Unrestricted, letting an agent enter any DN at the station credentials prompt, or Provisioned DN, restricting sign-in to the value provisioned for that agent.

Checked 2026-09-22

Vendor
Cisco
Product
Webex Contact Center
Subsystem
agent-desktop
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-22
Checked
2026-09-22

Sources

Cite this note

APA

WarmTransfer. (2026, September 22). UCCX to Webex Contact Center migration: source note uccx-to-webex-contact-center-agent-dn-validation. WarmTransfer. https://warmtransfer.net/knowledge/claims/uccx-to-webex-contact-center-agent-dn-validation

BibTeX

@misc{warmtransfer-claim-uccx-to-webex-contact-center-agent-dn-validation,
  title  = {UCCX to Webex Contact Center migration: source note uccx-to-webex-contact-center-agent-dn-validation},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/uccx-to-webex-contact-center-agent-dn-validation},
  note   = {Source note uccx-to-webex-contact-center-agent-dn-validation, checked 2026-09-22}
}

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