Cisco announced end of sale and end of life for version 12.5 and 12.6 of the on-premises contact center applications, covering UCCE, PCCE, UCCX and CVP, on 30 June 2025.
Checked 2026-09-22
- Vendor
- Cisco
- Product
- Cisco Unified Contact Center Express
- Subsystem
- lifecycle
- Deployment
- on-premises
- Region
- not restricted
- Release range
- UCCX 12.5 and 12.6
- Checked
- 2026-09-22
Sources
- Cisco Unified Contact Center Express - End-of-Life and End-of-Sale Notices — Cisco Systems · tier 2 current vendor documentation · notice listing entry dated 30/Jun/2025
Cite this note
APA
WarmTransfer. (2026, September 22). Telephony during a UCCX to Webex Contact Center migration: source note uccx-to-webex-cc-telephony-coexistence-uccx-eos-2025. WarmTransfer. https://warmtransfer.net/knowledge/claims/uccx-to-webex-cc-telephony-coexistence-uccx-eos-2025
BibTeX
@misc{warmtransfer-claim-uccx-to-webex-cc-telephony-coexistence-uccx-eos-2025,
title = {Telephony during a UCCX to Webex Contact Center migration: source note uccx-to-webex-cc-telephony-coexistence-uccx-eos-2025},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/uccx-to-webex-cc-telephony-coexistence-uccx-eos-2025},
note = {Source note uccx-to-webex-cc-telephony-coexistence-uccx-eos-2025, checked 2026-09-22}
}