The 2021 transition guide sizes the internet path to Webex Contact Center as expected concurrent calls multiplied by 80 kbps, and notes that the formula excludes video and excludes Management Portal, Analyzer, Agent Desktop and third-party cloud application traffic.
Checked 2026-09-22
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- network-readiness
- Deployment
- hybrid
- Region
- not restricted
- Release range
- guide dated 2021-09
- Checked
- 2026-09-22
Sources
- Contact Center: Transitioning from Unified Contact Center Express to Webex Contact Center Deployment Guide — Cisco Systems, Inc. · tier 2 current vendor documentation · pre-transition step 4, "Perform network readiness assessment", bandwidth calculation
Cite this note
APA
WarmTransfer. (2026, September 22). Telephony during a UCCX to Webex Contact Center migration: source note uccx-to-webex-cc-telephony-coexistence-bandwidth-formula. WarmTransfer. https://warmtransfer.net/knowledge/claims/uccx-to-webex-cc-telephony-coexistence-bandwidth-formula
BibTeX
@misc{warmtransfer-claim-uccx-to-webex-cc-telephony-coexistence-bandwidth-formula,
title = {Telephony during a UCCX to Webex Contact Center migration: source note uccx-to-webex-cc-telephony-coexistence-bandwidth-formula},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/uccx-to-webex-cc-telephony-coexistence-bandwidth-formula},
note = {Source note uccx-to-webex-cc-telephony-coexistence-bandwidth-formula, checked 2026-09-22}
}