Source note · UCCX objects and their Webex Contact Center equivalents
A Webex Contact Center skill profile is a set of skills, each with an assigned value, that is assigned to an agent-based team or to an individual agent.
Checked 2026-09-22
A skill profile is a set of skills, each with an assigned value, that you assign to an agent-based team or to an individual agent.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- skills
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-22
- Checked
- 2026-09-22
Sources
- Manage skill profile in Webex Contact Center — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Manage skill profiles in Webex Contact Center > overview
Cite this note
APA
WarmTransfer. (2026, September 22). UCCX objects and their Webex Contact Center equivalents: source note uccx-to-webex-cc-object-crosswalk-wxcc-skill-profile-def. WarmTransfer. https://warmtransfer.net/knowledge/claims/uccx-to-webex-cc-object-crosswalk-wxcc-skill-profile-def
BibTeX
@misc{warmtransfer-claim-uccx-to-webex-cc-object-crosswalk-wxcc-skill-profile-def,
title = {UCCX objects and their Webex Contact Center equivalents: source note uccx-to-webex-cc-object-crosswalk-wxcc-skill-profile-def},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/uccx-to-webex-cc-object-crosswalk-wxcc-skill-profile-def},
note = {Source note uccx-to-webex-cc-object-crosswalk-wxcc-skill-profile-def, checked 2026-09-22}
}