Source note · UCCX objects and their Webex Contact Center equivalents
Cisco Finesse supports a total of 50,000 phone book contacts, with a maximum of 6,000 contacts per agent across all phone books.
Checked 2026-09-22
- Vendor
- Cisco
- Product
- Cisco Finesse
- Subsystem
- phone-books
- Deployment
- on-premises
- Region
- not restricted
- Release range
- 12.6(1)
- Checked
- 2026-09-22
Sources
- Cisco Finesse Administration Guide, Release 12.6(1) - Manage Phone Books — Cisco Systems · tier 2 current vendor documentation · Manage Phone Books > phone book and contact limits
Cite this note
APA
WarmTransfer. (2026, September 22). UCCX objects and their Webex Contact Center equivalents: source note uccx-to-webex-cc-object-crosswalk-uccx-phonebook-limits. WarmTransfer. https://warmtransfer.net/knowledge/claims/uccx-to-webex-cc-object-crosswalk-uccx-phonebook-limits
BibTeX
@misc{warmtransfer-claim-uccx-to-webex-cc-object-crosswalk-uccx-phonebook-limits,
title = {UCCX objects and their Webex Contact Center equivalents: source note uccx-to-webex-cc-object-crosswalk-uccx-phonebook-limits},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/uccx-to-webex-cc-object-crosswalk-uccx-phonebook-limits},
note = {Source note uccx-to-webex-cc-object-crosswalk-uccx-phonebook-limits, checked 2026-09-22}
}