Source note · UCCX objects and their Webex Contact Center equivalents
Cisco Finesse Not Ready reason codes represent reasons agents select when they change their state to Not Ready, and Sign Out reason codes represent reasons agents select when signing out.
Checked 2026-09-22
- Vendor
- Cisco
- Product
- Cisco Finesse
- Subsystem
- reason-codes
- Deployment
- on-premises
- Region
- not restricted
- Release range
- 12.6(1)
- Checked
- 2026-09-22
Sources
- Cisco Finesse Administration Guide, Release 12.6(1) - Manage Reasons — Cisco Systems · tier 2 current vendor documentation · Manage Reasons > Not Ready Reason Codes and Sign Out Reason Codes
Cite this note
APA
WarmTransfer. (2026, September 22). UCCX objects and their Webex Contact Center equivalents: source note uccx-to-webex-cc-object-crosswalk-uccx-notready-reason-def. WarmTransfer. https://warmtransfer.net/knowledge/claims/uccx-to-webex-cc-object-crosswalk-uccx-notready-reason-def
BibTeX
@misc{warmtransfer-claim-uccx-to-webex-cc-object-crosswalk-uccx-notready-reason-def,
title = {UCCX objects and their Webex Contact Center equivalents: source note uccx-to-webex-cc-object-crosswalk-uccx-notready-reason-def},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/uccx-to-webex-cc-object-crosswalk-uccx-notready-reason-def},
note = {Source note uccx-to-webex-cc-object-crosswalk-uccx-notready-reason-def, checked 2026-09-22}
}