Source note · UCCX objects and their Webex Contact Center equivalents
A Unified CM Telephony trigger responds to calls arriving on a specific route point by selecting telephony and media resources and invoking an application script.
Checked 2026-09-22
A Unified CM Telephony trigger responds to calls that arrive on a specific route point by selecting telephony and media resources to serve the call and invoking an application script to handle the call.
- Vendor
- Cisco
- Product
- Cisco Unified Contact Center Express
- Subsystem
- applications
- Deployment
- on-premises
- Region
- not restricted
- Release range
- 12.5(1) SU3
- Checked
- 2026-09-22
Sources
- Cisco Unified Contact Center Express Administration and Operations Guide, Release 12.5(1) SU3 - Cisco Applications Configuration — Cisco Systems · tier 2 current vendor documentation · Cisco Applications Configuration > Unified CM Telephony Trigger
Cite this note
APA
WarmTransfer. (2026, September 22). UCCX objects and their Webex Contact Center equivalents: source note uccx-to-webex-cc-object-crosswalk-uccx-cm-tel-trigger. WarmTransfer. https://warmtransfer.net/knowledge/claims/uccx-to-webex-cc-object-crosswalk-uccx-cm-tel-trigger
BibTeX
@misc{warmtransfer-claim-uccx-to-webex-cc-object-crosswalk-uccx-cm-tel-trigger,
title = {UCCX objects and their Webex Contact Center equivalents: source note uccx-to-webex-cc-object-crosswalk-uccx-cm-tel-trigger},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/uccx-to-webex-cc-object-crosswalk-uccx-cm-tel-trigger},
note = {Source note uccx-to-webex-cc-object-crosswalk-uccx-cm-tel-trigger, checked 2026-09-22}
}