Source note · UCCX objects and their Webex Contact Center equivalents
Cisco Finesse Wrap-Up reasons map onto Webex Contact Center wrap-up auxiliary codes, which must each be attached to a work type of type WRAP_UP_CODE and granted through a desktop profile.
inferred · Checked 2026-09-22
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- migration
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-22
- Status
- inferred
- Checked
- 2026-09-22
Sources
- CSV definition for bulk operations in Webex Contact Center — Cisco Systems · tier 2 current vendor documentation · CSV definition for bulk operations > Work Types and Auxiliary Codes, read against Finesse Wrap-Up Reasons
Cite this note
APA
WarmTransfer. (2026, September 22). UCCX objects and their Webex Contact Center equivalents: source note uccx-to-webex-cc-object-crosswalk-map-wrapup-code. WarmTransfer. https://warmtransfer.net/knowledge/claims/uccx-to-webex-cc-object-crosswalk-map-wrapup-code
BibTeX
@misc{warmtransfer-claim-uccx-to-webex-cc-object-crosswalk-map-wrapup-code,
title = {UCCX objects and their Webex Contact Center equivalents: source note uccx-to-webex-cc-object-crosswalk-map-wrapup-code},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/uccx-to-webex-cc-object-crosswalk-map-wrapup-code},
note = {Source note uccx-to-webex-cc-object-crosswalk-map-wrapup-code, checked 2026-09-22}
}