Source note · UCCX objects and their Webex Contact Center equivalents
Unified CCX script variables map onto Webex Contact Center flow variables, and only those promoted to global variables are provisionable in Control Hub, reportable in Analyzer or viewable on Agent Desktop.
inferred · Checked 2026-09-22
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- migration
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-22
- Status
- inferred
- Checked
- 2026-09-22
Sources
- Manage global variables — Cisco Systems · tier 2 current vendor documentation · Manage global variables > overview, Make Reportable and Make agent viewable
Cite this note
APA
WarmTransfer. (2026, September 22). UCCX objects and their Webex Contact Center equivalents: source note uccx-to-webex-cc-object-crosswalk-map-variables. WarmTransfer. https://warmtransfer.net/knowledge/claims/uccx-to-webex-cc-object-crosswalk-map-variables
BibTeX
@misc{warmtransfer-claim-uccx-to-webex-cc-object-crosswalk-map-variables,
title = {UCCX objects and their Webex Contact Center equivalents: source note uccx-to-webex-cc-object-crosswalk-map-variables},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/uccx-to-webex-cc-object-crosswalk-map-variables},
note = {Source note uccx-to-webex-cc-object-crosswalk-map-variables, checked 2026-09-22}
}