Source note · UCCX objects and their Webex Contact Center equivalents
Unified CCX prompts map onto Webex Contact Center audio files, carried by the discovery tool as a ZIP of WAV files imported through bulk operations.
inferred · Checked 2026-09-22
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- migration
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-22
- Status
- inferred
- Checked
- 2026-09-22
Sources
- Migrate Cisco Unified Contact Center Express to Webex Contact Center — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Migrate from Unified CCX to Webex Contact Center > WebexCC_Bulk_Upload_Prompts.zip
Cite this note
APA
WarmTransfer. (2026, September 22). UCCX objects and their Webex Contact Center equivalents: source note uccx-to-webex-cc-object-crosswalk-map-prompt-to-audio. WarmTransfer. https://warmtransfer.net/knowledge/claims/uccx-to-webex-cc-object-crosswalk-map-prompt-to-audio
BibTeX
@misc{warmtransfer-claim-uccx-to-webex-cc-object-crosswalk-map-prompt-to-audio,
title = {UCCX objects and their Webex Contact Center equivalents: source note uccx-to-webex-cc-object-crosswalk-map-prompt-to-audio},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/uccx-to-webex-cc-object-crosswalk-map-prompt-to-audio},
note = {Source note uccx-to-webex-cc-object-crosswalk-map-prompt-to-audio, checked 2026-09-22}
}