Source note · UCCX objects and their Webex Contact Center equivalents
Cisco Finesse Not Ready reason codes map onto Webex Contact Center idle auxiliary codes, while Finesse Sign Out reason codes have no distinct Webex Contact Center auxiliary-code class.
inferred · Checked 2026-09-22
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- migration
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-22
- Status
- inferred
- Checked
- 2026-09-22
Sources
- CSV definition for bulk operations in Webex Contact Center — Cisco Systems · tier 2 current vendor documentation · CSV definition for bulk operations > Work Types > Type values, read against Finesse Manage Reasons
Cite this note
APA
WarmTransfer. (2026, September 22). UCCX objects and their Webex Contact Center equivalents: source note uccx-to-webex-cc-object-crosswalk-map-notready-idle. WarmTransfer. https://warmtransfer.net/knowledge/claims/uccx-to-webex-cc-object-crosswalk-map-notready-idle
BibTeX
@misc{warmtransfer-claim-uccx-to-webex-cc-object-crosswalk-map-notready-idle,
title = {UCCX objects and their Webex Contact Center equivalents: source note uccx-to-webex-cc-object-crosswalk-map-notready-idle},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/uccx-to-webex-cc-object-crosswalk-map-notready-idle},
note = {Source note uccx-to-webex-cc-object-crosswalk-map-notready-idle, checked 2026-09-22}
}