Source note · Troubleshooting Unified CCX scripts and call flows
The maximum Unified CCX 15.0 prompt upload size is 20 MB, whether a single file or a zip file.
Checked 2026-10-02
The maximum upload file size is 20 MB, whether it is a single file or a Zip file.
- Vendor
- Cisco
- Product
- Unified Contact Center Express
- Subsystem
- Prompt Management
- Deployment
- on-premises
- Region
- not restricted
- Release range
- 15.0
- Checked
- 2026-10-02
Sources
- Cisco Unified Contact Center Express Administration and Operations Guide, Release 15.0 - Management of Prompts, Grammars, Documents, and Custom Files — Cisco Systems · tier 2 current vendor documentation · Management of Prompts, Grammars, Documents, and Custom Files > Upload Prompts
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting Unified CCX scripts and call flows: source note uccx-script-troubleshooting-prompt-upload-20mb. WarmTransfer. https://warmtransfer.net/knowledge/claims/uccx-script-troubleshooting-prompt-upload-20mb
BibTeX
@misc{warmtransfer-claim-uccx-script-troubleshooting-prompt-upload-20mb,
title = {Troubleshooting Unified CCX scripts and call flows: source note uccx-script-troubleshooting-prompt-upload-20mb},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/uccx-script-troubleshooting-prompt-upload-20mb},
note = {Source note uccx-script-troubleshooting-prompt-upload-20mb, checked 2026-10-02}
}