Source note · UCCX scripts and Flow Designer flows
Cisco publishes no automated converter from a Unified CCX script to a Webex Contact Center flow: the migration documentation's object list covers routing and resource configuration only, so call-handling logic has to be rebuilt in Flow Designer.
inferred · Checked 2026-09-22
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- UCCX migration
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-22
- Status
- inferred
- Checked
- 2026-09-22
Sources
- Migrate Cisco Unified Contact Center Express to Webex Contact Center — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Run the discovery tool for migration > migrated object types (no script, application, trigger or flow entry)
Cite this note
APA
WarmTransfer. (2026, September 22). UCCX scripts and Flow Designer flows: source note uccx-script-to-flow-redesign-no-script-conversion. WarmTransfer. https://warmtransfer.net/knowledge/claims/uccx-script-to-flow-redesign-no-script-conversion
BibTeX
@misc{warmtransfer-claim-uccx-script-to-flow-redesign-no-script-conversion,
title = {UCCX scripts and Flow Designer flows: source note uccx-script-to-flow-redesign-no-script-conversion},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/uccx-script-to-flow-redesign-no-script-conversion},
note = {Source note uccx-script-to-flow-redesign-no-script-conversion, checked 2026-09-22}
}