Source note · UCCX scripts and Flow Designer flows

Unified CCX has no organisation-wide variable store that all scripts read and write, so values shared across UCCX scripts must be carried in call variables, passed as subflow parameters, or persisted externally.

inferred · Checked 2026-09-22

Vendor: Cisco
Product: Cisco Unified Contact Center Express
Subsystem: script variables
Deployment: on-premises
Region: not restricted
Release range: current as of 2026-09-22
Status: inferred
Checked: 2026-09-22

Sources

Using Variables - Contact Center Express — Cisco Systems (Cisco DevNet) · tier 2 current vendor documentation · Using Variables > variable categories (absence of any tenant-wide variable category)

Cite this note

APA

WarmTransfer. (2026, September 22). UCCX scripts and Flow Designer flows: source note uccx-script-to-flow-redesign-no-cross-script-store. WarmTransfer. https://warmtransfer.net/knowledge/claims/uccx-script-to-flow-redesign-no-cross-script-store

BibTeX

@misc{warmtransfer-claim-uccx-script-to-flow-redesign-no-cross-script-store,
  title  = {UCCX scripts and Flow Designer flows: source note uccx-script-to-flow-redesign-no-cross-script-store},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/uccx-script-to-flow-redesign-no-cross-script-store},
  note   = {Source note uccx-script-to-flow-redesign-no-cross-script-store, checked 2026-09-22}
}

Read in context