Source note · UCCX scripts and Flow Designer flows
Cisco instructs administrators never to store secure data such as credit card numbers, personal identification numbers or social security numbers in Webex Contact Center global variables, because the values remain visible to users who can see historical records.
Checked 2026-09-22
Never store secure data such as credit card numbers, personal identification numbers, or social security numbers using global variables.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- global variables
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-22
- Checked
- 2026-09-22
Sources
- Manage global variables — Cisco Systems · tier 2 current vendor documentation · Manage global variables > caution on secure data
Cite this note
APA
WarmTransfer. (2026, September 22). UCCX scripts and Flow Designer flows: source note uccx-script-to-flow-redesign-global-vars-not-secure. WarmTransfer. https://warmtransfer.net/knowledge/claims/uccx-script-to-flow-redesign-global-vars-not-secure
BibTeX
@misc{warmtransfer-claim-uccx-script-to-flow-redesign-global-vars-not-secure,
title = {UCCX scripts and Flow Designer flows: source note uccx-script-to-flow-redesign-global-vars-not-secure},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/uccx-script-to-flow-redesign-global-vars-not-secure},
note = {Source note uccx-script-to-flow-redesign-global-vars-not-secure, checked 2026-09-22}
}