A Webex Contact Center global variable can be shown on the agent Desktop with a custom label and, if Edit on Desktop is enabled, edited by the agent during the interaction with the change saved within that session.

Checked 2026-09-22

Vendor
Cisco
Product
Webex Contact Center
Subsystem
global variables
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-22
Checked
2026-09-22

Sources

Cite this note

APA

WarmTransfer. (2026, September 22). UCCX scripts and Flow Designer flows: source note uccx-script-to-flow-redesign-global-var-agent-edit. WarmTransfer. https://warmtransfer.net/knowledge/claims/uccx-script-to-flow-redesign-global-var-agent-edit

BibTeX

@misc{warmtransfer-claim-uccx-script-to-flow-redesign-global-var-agent-edit,
  title  = {UCCX scripts and Flow Designer flows: source note uccx-script-to-flow-redesign-global-var-agent-edit},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/uccx-script-to-flow-redesign-global-var-agent-edit},
  note   = {Source note uccx-script-to-flow-redesign-global-var-agent-edit, checked 2026-09-22}
}

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