Source note · UCCX scripts and Flow Designer flows
Output from the UCCX discovery tool must be edited by hand to align the extracted UCCX configuration with the intended Webex Contact Center design before it is loaded through bulk operations.
Checked 2026-09-22
Open the WebexCC_Bulk_Upload.xlsx file and edit the CCX Cisco Confidential sheets based on your Webex Contact Center design. ... We strongly recommend validating the configurations in each sheet of the excel file before you import those into your Webex Contact Center using Bulk Operations from the Control Hub.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- UCCX migration discovery tool
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-22
- Checked
- 2026-09-22
Sources
- Migrate Cisco Unified Contact Center Express to Webex Contact Center — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Run the discovery tool for migration > edit the generated spreadsheet
Cite this note
APA
WarmTransfer. (2026, September 22). UCCX scripts and Flow Designer flows: source note uccx-script-to-flow-redesign-discovery-tool-manual-edit. WarmTransfer. https://warmtransfer.net/knowledge/claims/uccx-script-to-flow-redesign-discovery-tool-manual-edit
BibTeX
@misc{warmtransfer-claim-uccx-script-to-flow-redesign-discovery-tool-manual-edit,
title = {UCCX scripts and Flow Designer flows: source note uccx-script-to-flow-redesign-discovery-tool-manual-edit},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/uccx-script-to-flow-redesign-discovery-tool-manual-edit},
note = {Source note uccx-script-to-flow-redesign-discovery-tool-manual-edit, checked 2026-09-22}
}