Webex Contact Center Enterprise's Unified Intelligence Center report set includes a separate category called Transitional Historical Reports, containing 13 agent- and skill-group-oriented reports, which is a different feature from Webex Contact Center Analyzer's Transition Reports.
Checked 2026-09-22
- Vendor
- Cisco
- Product
- Webex Contact Center Enterprise
- Subsystem
- Unified Intelligence Center
- Deployment
- dedicated-instance
- Region
- not restricted
- Release range
- 12.0(1) documentation set
- Checked
- 2026-09-22
Sources
- Webex Contact Center Enterprise Reporting User Guide - Transitional Historical Reports — Cisco Systems · tier 2 current vendor documentation · Transitional Historical Reports
Cite this note
APA
WarmTransfer. (2026, September 22). UCCX historical reporting after a move to Webex Contact Center: source note uccx-reporting-to-analyzer-wxcce-transitional-distinct. WarmTransfer. https://warmtransfer.net/knowledge/claims/uccx-reporting-to-analyzer-wxcce-transitional-distinct
BibTeX
@misc{warmtransfer-claim-uccx-reporting-to-analyzer-wxcce-transitional-distinct,
title = {UCCX historical reporting after a move to Webex Contact Center: source note uccx-reporting-to-analyzer-wxcce-transitional-distinct},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/uccx-reporting-to-analyzer-wxcce-transitional-distinct},
note = {Source note uccx-reporting-to-analyzer-wxcce-transitional-distinct, checked 2026-09-22}
}