Practitioners report archiving Unified CCX historical data before cutover by running an ETL job over an ODBC connection to db_cra with the uccxhruser credentials and landing the extract in an external SQL database.
field report · Checked 2026-09-22
- Vendor
- Metropolis Corp
- Product
- Cisco Unified Contact Center Express
- Subsystem
- archiving practice
- Deployment
- on-premises
- Region
- not restricted
- Release range
- undated
- Status
- field report
- Checked
- 2026-09-22
Sources
- UCCX to Webex Contact Center Migration Tips — Metropolis Corp · tier 4 archived vendor documentation · archive strategy paragraph
Cite this note
APA
WarmTransfer. (2026, September 22). UCCX historical reporting after a move to Webex Contact Center: source note uccx-reporting-to-analyzer-field-odbc-etl. WarmTransfer. https://warmtransfer.net/knowledge/claims/uccx-reporting-to-analyzer-field-odbc-etl
BibTeX
@misc{warmtransfer-claim-uccx-reporting-to-analyzer-field-odbc-etl,
title = {UCCX historical reporting after a move to Webex Contact Center: source note uccx-reporting-to-analyzer-field-odbc-etl},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/uccx-reporting-to-analyzer-field-odbc-etl},
note = {Source note uccx-reporting-to-analyzer-field-odbc-etl, checked 2026-09-22}
}