Webex Calling Customer Assist provides queue and agent analytics and reports through Control Hub rather than through Webex Contact Center Analyzer.
Checked 2026-09-22
- Vendor
- Cisco
- Product
- Webex Calling Customer Assist
- Subsystem
- analytics
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-22
- Checked
- 2026-09-22
Sources
- Webex Calling Customer Assist — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Analytics
Cite this note
APA
WarmTransfer. (2026, September 22). UCCX historical reporting after a move to Webex Contact Center: source note uccx-reporting-to-analyzer-customer-assist-analytics. WarmTransfer. https://warmtransfer.net/knowledge/claims/uccx-reporting-to-analyzer-customer-assist-analytics
BibTeX
@misc{warmtransfer-claim-uccx-reporting-to-analyzer-customer-assist-analytics,
title = {UCCX historical reporting after a move to Webex Contact Center: source note uccx-reporting-to-analyzer-customer-assist-analytics},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/uccx-reporting-to-analyzer-customer-assist-analytics},
note = {Source note uccx-reporting-to-analyzer-customer-assist-analytics, checked 2026-09-22}
}