The Webex Contact Center Analyzer 13-month reporting limit is stated to include the availability of call recordings.
disputed · Checked 2026-09-22
Analyzer supports reporting for up to 13 months from the current date. This duration limit applies to all reports supported by Analyzer, including the availability of call recordings.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Analyzer
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-22
- Status
- disputed
- Checked
- 2026-09-22
Sources
- Cisco Webex Contact Center Analyzer User Guide — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · reporting duration limit statement
Cite this note
APA
WarmTransfer. (2026, September 22). UCCX historical reporting after a move to Webex Contact Center: source note uccx-reporting-to-analyzer-13-months-recordings. WarmTransfer. https://warmtransfer.net/knowledge/claims/uccx-reporting-to-analyzer-13-months-recordings
BibTeX
@misc{warmtransfer-claim-uccx-reporting-to-analyzer-13-months-recordings,
title = {UCCX historical reporting after a move to Webex Contact Center: source note uccx-reporting-to-analyzer-13-months-recordings},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/uccx-reporting-to-analyzer-13-months-recordings},
note = {Source note uccx-reporting-to-analyzer-13-months-recordings, checked 2026-09-22}
}