A trigger's Maximum Number of Sessions is the maximum number of simultaneous calls that trigger can handle.

Checked 2026-09-30

The maximum number of simultaneous calls that this trigger can handle.
Vendor
Cisco
Product
Unified Contact Center Express
Subsystem
unified-cm-telephony
Deployment
on-premises
Region
not restricted
Release range
15.0
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Setting up an inbound queue in Unified Contact Center Express: source note uccx-inbound-queue-setup-trigger-max-sessions. WarmTransfer. https://warmtransfer.net/knowledge/claims/uccx-inbound-queue-setup-trigger-max-sessions

BibTeX

@misc{warmtransfer-claim-uccx-inbound-queue-setup-trigger-max-sessions,
  title  = {Setting up an inbound queue in Unified Contact Center Express: source note uccx-inbound-queue-setup-trigger-max-sessions},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/uccx-inbound-queue-setup-trigger-max-sessions},
  note   = {Source note uccx-inbound-queue-setup-trigger-max-sessions, checked 2026-09-30}
}

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