The Select Resource Timeout is the seconds before an unanswered contact returns to the queue; it defaults to 10 and supports up to 90.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Unified Contact Center Express
- Subsystem
- scripting
- Deployment
- on-premises
- Region
- not restricted
- Release range
- not release-pinned on source
- Checked
- 2026-09-30
Sources
- Select Resource Step - Contact Center Express — Cisco DevNet · tier 2 current vendor documentation · Select Resource Step, Timeout field
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up an inbound queue in Unified Contact Center Express: source note uccx-inbound-queue-setup-select-resource-timeout. WarmTransfer. https://warmtransfer.net/knowledge/claims/uccx-inbound-queue-setup-select-resource-timeout
BibTeX
@misc{warmtransfer-claim-uccx-inbound-queue-setup-select-resource-timeout,
title = {Setting up an inbound queue in Unified Contact Center Express: source note uccx-inbound-queue-setup-select-resource-timeout},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/uccx-inbound-queue-setup-select-resource-timeout},
note = {Source note uccx-inbound-queue-setup-select-resource-timeout, checked 2026-09-30}
}