Practitioners commonly point an application at a queue by ticking the script's CSQ parameter on the application page and typing the CSQ name.
field report · Checked 2026-09-30
Check the box in front of 'CSQ' and fill in the name of a queue on the server.
- Vendor
- Cisco
- Product
- Unified Contact Center Express
- Subsystem
- applications
- Deployment
- on-premises
- Region
- not restricted
- Release range
- observed on 10.x
- Status
- field report
- Checked
- 2026-09-30
Sources
- UCCX Automatic Call Distribution (ACD) Part 3 — routeswitchblog.com (independent practitioner blog) · tier 5 independent technical research · Application configuration section
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up an inbound queue in Unified Contact Center Express: source note uccx-inbound-queue-setup-fp-csq-parameter. WarmTransfer. https://warmtransfer.net/knowledge/claims/uccx-inbound-queue-setup-fp-csq-parameter
BibTeX
@misc{warmtransfer-claim-uccx-inbound-queue-setup-fp-csq-parameter,
title = {Setting up an inbound queue in Unified Contact Center Express: source note uccx-inbound-queue-setup-fp-csq-parameter},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/uccx-inbound-queue-setup-fp-csq-parameter},
note = {Source note uccx-inbound-queue-setup-fp-csq-parameter, checked 2026-09-30}
}