Source note · Customizing the Finesse desktop layout in UCCX
Cisco Finesse 15.0(1) supports a maximum of 100 global and 1500 team Wrap-Up reasons, with no more than 100 Wrap-Up reasons assigned to any one team, and Wrap-Up reasons can be global to all agents or limited to specific teams.
Checked 2026-09-30
Cisco Finesse supports a maximum of 100 global and 1500 team Wrap-Up reasons. No more than 100 Wrap-Up reasons can be assigned to any one team.
- Vendor
- Cisco
- Product
- Cisco Finesse
- Subsystem
- Finesse reasons
- Deployment
- on-premises
- Region
- not restricted
- Release range
- Cisco Finesse 15.0(1); written for Unified CCE and Packaged CCE, not confirmed for Unified CCX
- Checked
- 2026-09-30
Sources
- Cisco Finesse Administration Guide, Release 15.0(1) - Manage Reasons — Cisco Systems · tier 2 current vendor documentation · Wrap-Up Reasons
Cite this note
APA
WarmTransfer. (2026, September 30). Customizing the Finesse desktop layout in UCCX: source note uccx-finesse-desktop-setup-wrapup-limits. WarmTransfer. https://warmtransfer.net/knowledge/claims/uccx-finesse-desktop-setup-wrapup-limits
BibTeX
@misc{warmtransfer-claim-uccx-finesse-desktop-setup-wrapup-limits,
title = {Customizing the Finesse desktop layout in UCCX: source note uccx-finesse-desktop-setup-wrapup-limits},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/uccx-finesse-desktop-setup-wrapup-limits},
note = {Source note uccx-finesse-desktop-setup-wrapup-limits, checked 2026-09-30}
}